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Where can I check if our reminders went out?

The Outbox keeps a record of every piece of communication and its details so you can easily see if your reminders, campaign, or other communication went out as planned. 

Use the filters to: 

  • Sort by message type
  • Sort by media
  • Date
  • Search fields (First, Last, Email or phone Number)

 

Results Review
    • Date/Time: Date and time the communication was sent
    • Patient Name: First and last name of the patient + E-mail or phone number
    • Appt date/Time: Time of the appointment the communication was sent for, if applicable
    • Direction: Outgoing if sent from MMG, Incoming if replied from the patient
    • Type: Type of communication sent
    • Media: E-mail, SMS, Phone 
    • Status: Delivered (went through) Bounced (Did not go through)
    • View: Click to view the communication

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