How do I temporarily deactivate our automated campaigns?

To temporarily deactivate your automated campaigns, navigate to Patient Engagement →  Automated Campaigns. Select the desired campaign, navigate to the Action column and click on the pencil icon. From there, select "Edit email template," then save your changes to access the settings and toggle the option to Off.

When you are ready to reactivate the automated campaigns, simply follow the same steps and check the Enable button once more. If you are editing an email campaign, please ensure that you save the design page before proceeding to the setup page to check the Enable button again.

Watch this video below for more details!